These testimonials are a compilation of residents calling/emailing our Customer Service Centre, clients passing on their comments to Contract Managers and Supervisors, or reviews left on Google.
We thoroughly appreciate the time that has been taken to contact us, we guarantee that the comments are always passed onto the relevant person. We award an Engineer and Administrator of the month and those recognised in these compliments are put forward for the monthly nomination.
I had an appointment for 1pm today but the electrician came at 11am just as I was leaving the house for work reasons. Nobody at Purdy told him what time the appointment was. He kindly agreed to come back after 1pm to do the work. He was new electrician to the Purdy and he will be great addition to the company. He fitted a new extractor fan in bathroom and light switch in bedroom. Work was finished very quickly and professionally. He also took details of out of date smoke detectors which I had turned off as they kept going off constantly. Well done Aykac, Purdy has a great electrician working for them. Hope you return to do smoke alarms for me. Purdy please pass on my thanks to Aykac.
Dawn Wicks ★★★★★
A Contractor called Aykac came to do an electrical job he was professional pleasant. Quick worker. Tidied up after the job was finished. A credit to the Company
Marrion Collins ★★★★★
Aykac G came to fix our light issue and he did the job perfectly. So friendly and helpful, had this issue twice in the last 2 months and he was the only one who told us the cause, prevented it from happening again and made sure everything was safe for us to use. Couldn’t have asked for anything better!
S B ★★★★★
I’d give them 6 stars if I could, stunning workmanship carried out by Ian and Pete at IMH overseen by contracts manager at Purdy Gary. The admin team at purdy were excellent too.(Selma). They covered every trade during my kitchen refurb . Thanks chaps I’m very pleased with my kitchen. Cant recommend highly enough.
Jon Rowlands – B3 Living tenant ★★★★★
So we needed a complete new bathroom and if I could give more than 5 stars I would.Our bathroom fitter pat was efficient on time tidy such a nice fella. was fantastic with our autistic son allowed him to sit with him whilst he worked not many would go that extra mile. Work was completed in 3 days this was complete bathroom suite and tiling. Highly recommend purdy
Tracie – Resident ★★★★★
Ozzie is very polite. My boiler wasn’t working for a few day he came and fixed the boiler. Thank you very much a credit to the company.
Mehmet Dur – Resident ★★★★★
The tenant at the above address is really happy with Jordan. She said he was extremely helpful, very polite & ‘tried everything’ to get her hot water working.
Purdy Customer Service Representative ★★★★★
I just wanted to feedback and say that Gary came this morning and did a great job on the REC (as far as I can tell as a non-expert).
There was a small complication, which Gary worked around effectively. He was pleasant and personable, and I was happy with his approach, manner and the outcome.
Contractor (Ibrahim) attended today to assess the leak identified in Room 216.
He informs he will be reporting back the issues identified.
On every occasion Ibrahim has visited we have been very happy with his professional manner and dedication to ensuring repairs are completed and for this reason we are requesting that Ibrahim be assigned the job.
Room 216 is currently void due to the leak and we are requesting this repair to be prioritised as a matter of urgency.”
Customer Representative, St Mungo’s Homeless Charity ★★★★★
I would like to thank Purdy for fixing the Gas boiler. The Gentleman that was sent was very understanding of the fault . He did a good job and was very efficient. His name is Triston.
He was very understanding that my sons are special needs and the fact that it’s important to have running hot water in the house . Thanks Purdy. Good JOB.
I wanted to pass on a compliment made by a tenant in Wandsworth for one of our operatives Jonas. The lady on the phone said “he was very polite, a clean worker and attentive to the works that were required.
Customer Service Representative ★★★★★
Please thank Ozay for the excellent boilers service he gave me today. He was very professional, tidy, clean and polite.
I’d like to say a big thank you to Triston who attend my property today. I’ve had other engineers out before today’s visit who couldn’t find the fault or fix the issue however Triston took his time today and found the issue and left me with working heating and hot water.
I would like to especially thank Triston for doing her my boiler service earlier today, he was very clean and polite.
I would like to leave a compliment for Ozay, he is polite, courteous, professional and goes above and beyond to help tenants . I would like to ask that this is recognised by his manager.
Purdy Contracts rewired my Mum’s property in Tiptree last week. These contractors were professional, they left the property tidy and did a brilliant job, I would recommend them, Thank you very much Eastlight for using them.
Eastlight Community Homes ★★★★★
We have had Purdy on behalf of B3Living, fit a new kitchen and toilet over the last 10 days. Engineers were very professional, cleaned up each day, were prepared to go above and beyond and the Lead Engineer Peter, did a superb job and the finish was excellent.
Wouldn’t hesitate in recommending Purdy in the future.
Paul W ★★★★★
We were extremely pleased with the professionalism of the Purdy team. They worked to an exceptionally high standard and to very tight deadlines to install new pressurised hot & cold supplies to the main part of the School.
Headteacher – Primary school ★★★★★
We just wanted to express our appreciation for resolving the issues we had with the work carried out to our kitchen. From the minute the job was handed over to Michael and Mark we saw progress. Their communication, attention to detail and workmanship was second to none. They are both a credit to you and the Purdy Company and we would have absolutely no hesitation in recommending them to anyone.
The Wonderling Family ★★★★★
Thank you for all the work you have done for me, all your staff have been amazing. The electrician Gary was so lovely and could not have been more helpful, so he needs a double pat on the back he is a real gentleman.
Resident – Rowley gardens, Hackney ★★★★★
I just wanted to email regarding the work that was carried out in my home last week. This weekend my daughter has again been in hospital and to get home and be able to use a working shower I cannot tell you how much this has helped me. I am so pleased with how the bathroom now looks. I was really impressed with the workmen that came, they were on time, no messing around and they have done the job to a standard I didn’t think was possible in that bathroom! A job well done. I am really happy with it. Thanks to guys that came and sorted it out for me.